Mission Statement
Become the areas
number one information technology solutions provider, by building
business thru the principles of integrity and exceeding every customers
expectations.
Focus
Assisting clients to
enhance their performance and efficiency through; structured planning,
improved processes, technology implementations and technology
management.
Values
-
Conduct ourselves
with integrity and treat others with respect in all situations.
-
Providing
unparalleled service and support by striving for 100% client
satisfaction.
-
Providing only
optimal solutions to meet our client’s requirements.
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Maximizing
profitability and productivity for our clients and ourselves through
informed business decisions.
-
Attract and retain
the highest quality business solutions professionals.
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Be a good
corporate citizen through active involvement in our profession and
community.
-
Maintain an
environment that is fun, enables teamwork, and allows balance
between work and home life.
Residential
Services
-
Repair &
Upgrades:
Onsite or drop off computer repair and upgrades.
-
Home
networking:
Share your Internet, files, and printers in the home by wire or
wireless.
-
Network
Security:
Secure your information from other computers, local and abroad.
-
Backup
Services:
Backup all your important files save and secure, including pictures
and music.
Business
Services & Solutions
-
Computers &
Servers:
Onsite and remote support of laptops, workstations, and Servers.
-
Networking:
We specialize in all size networks from two computers to thousands,
configured in Local Area Networks (LAN), Wide Area Networks (WAN),
and or Wireless Networks, or securely connect from home or multiple
remote offices thru Virtual Private Network (VPN). We will get you
connected with equipment and configurations that will provide the
maximum use of your assets.
-
Network
Security:
Keep your information where it belongs, in your network and in front
of only the persons needing to use it. We provide complete security
solutions from single file security to full network security for
your whole business.
-
Full System
Support:
Support for your integrated software and hardware, optimization of
your system based on applications, users, and long term goals.
-
Backup Support:
Supply backup and disaster recovery solutions or review current
backup
strategy
and verify restorability.
-
Software:
Procurement, Integration, Troubleshooting, and Support.
Project Support
As your company grows
or you have new capabilities that need to be implemented, First Source
can assist you. Projects are usually quantified as having a definite
start and finish interval, such as a server migration, operating system
upgrade, firewall installation or other technically demanding tasks that
are generally not conducted during business hours. First Source will
assess the situation, scope the project and provide you with either an
Initial Project Estimate or a more complete Project Plan that includes,
hardware/software costs, labor costs and the timeline to complete the
project.
Procurement
Services
With First Source you
can get IT procurement assistance. We are experts at helping you select
the right product for your needs. We will assist you in getting quotes
for hardware, software, networking gear and any other technology
products, at a competitive price with the best customer service team in
the industry. This service helps you with one-stop shopping, pre-sales
support from vendors (if necessary), purchasing of the product, delivery
tracking to your location and a seamless escalation path if there are
issues.
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