firstsourcetg.com

2519 S. Senator Rd.

Sheridan, MI 48884

Phone: 989.388.3099

Mission Statement

Become the areas number one information technology solutions provider, by building business thru the principles of integrity and exceeding every customers expectations.

Focus

Assisting clients to enhance their performance and efficiency through; structured planning, improved processes, technology implementations and technology management.

Values

Conduct ourselves with integrity and treat others with respect in all situations.
Providing unparalleled service and support by striving for 100% client satisfaction.
Providing only optimal solutions to meet our client’s requirements.
Maximizing profitability and productivity for our clients and ourselves through informed business decisions.
Attract and retain the highest quality business solutions professionals.
Be a good corporate citizen through active involvement in our profession and community.
Maintain an environment that is fun, enables teamwork, and allows balance between work and home life.

Residential Services

Repair & Upgrades: Onsite or drop off computer repair and upgrades.
Home networking: Share your Internet, files, and printers in the home by wire or wireless.
Network Security: Secure your information from other computers, local and abroad.
Backup Services: Backup all your important files save and secure, including pictures and music.

Business Services & Solutions

Computers & Servers: Onsite and remote support of laptops, workstations, and Servers.
Networking: We specialize in all size networks from two computers to thousands, configured in Local Area Networks (LAN), Wide Area Networks (WAN), and or Wireless Networks, or securely connect from home or multiple remote offices thru Virtual Private Network (VPN). We will get you connected with equipment and configurations that will provide the maximum use of your assets.
Network Security: Keep your information where it belongs, in your network and in front of only the persons needing to use it. We provide complete security solutions from single file security to full network security for your whole business.
Full System Support: Support for your integrated software and hardware, optimization of your system based on applications, users, and long term goals.
Backup Support: Supply backup and disaster recovery solutions or review current backup strategy and verify restorability.
Software: Procurement, Integration, Troubleshooting, and Support.

Project Support

As your company grows or you have new capabilities that need to be implemented, First Source can assist you. Projects are usually quantified as having a definite start and finish interval, such as a server migration, operating system upgrade, firewall installation or other technically demanding tasks that are generally not conducted during business hours. First Source will assess the situation, scope the project and provide you with either an Initial Project Estimate or a more complete Project Plan that includes, hardware/software costs, labor costs and the timeline to complete the project.

Procurement Services

With First Source you can get IT procurement assistance. We are experts at helping you select the right product for your needs. We will assist you in getting quotes for hardware, software, networking gear and any other technology products, at a competitive price with the best customer service team in the industry. This service helps you with one-stop shopping, pre-sales support from vendors (if necessary), purchasing of the product, delivery tracking to your location and a seamless escalation path if there are issues.